Patience is a virtue...

and I'm ready to lose mine.

A few weeks ago we received a letter from our internet provider stating that we have cancelled our internet services and to please return our modem. Thinking, great - maybe they won't charge us anymore, we ignored it. A few weeks after that, our internet was cut off. At first I didn't think anything of it, turned off my computer and thought I'd just wait a few days, let my computer cool off and try again. Nothing. No dice.

I called our provider and asked what happened. I was asked whether I had an alternate address in Scarborough... umm, nope. Then I was asked how I was related to Shaqur. Umm, don't really know Saqur, thanks.

Turns out Shaqur from Scarborough doesn't need his internet service anymore as he is moving to the States. That's very exciting for Shaqur, however I would love to have my internet back. I miss Perez, I miss Jared and of course simply because I miss blogging!

After numerous phone calls to technical support and the billing department, I was first told that it will be back within three business days as they have to re-install some phone card. The rep I was speaking with wasn't really sure what she was trying to sell me on, but anyhoo... After three business days, still no connection. I phoned again and was told that it will definitely be back withing four to 24 hours. So exciting! That was last week...

This Friday, we has a misterious package on our doorstep from our provider. A new modem. No note... no phone call... no explanation. Oh yes, and still no connection.

It's been two weeks and counting and I am beginning to wonder what it will take for this corporation to finally begin to take care of their customers, put a little bit of effort into customer service and satisfaction and finally allow me to return to the greatly missed world of the world wide web.

Sweet mother of pearl...